At Styledup BD, we want you to shop with confidence. If you face any issue with your order, we're here to make it right.

1. Return Eligibility

You can return a product if:

• You received the wrong item

• The item is damaged, defective, or not as described

• The size or variation is different from what was ordered

Note: Returns are not accepted for change of mind or if the item has been used.

2. Return Process

You have two return options:

a) Return Immediately at Delivery

• You may return the product on the spot to the delivery person

• In this case, you must pay the delivery charge

• This applies only if the product is visibly incorrect or damaged

b) Return After Delivery

• You must request a return within 2 days of receiving the product

• The item must be unused, undamaged, and in original packaging

• Submit a return request via our website with:

  • Order ID

  • Description of the issue

  • Clear photos of the product

Our support team will review and respond within 24–48 hours

3. Refund Policy

Refunds are issued if:

• Your return is approved

• The product is unavailable for replacement

Refund Method:

• We refund via bKash or Nagad to your provided number

• Refunds are processed within 3–5 business days

Note: Delivery fees are non-refundable unless the issue was caused by us

4. Exchanges

You may also choose to exchange an item instead of requesting a refund (based on availability).

If you have questions or need assistance, please contact our support team through the website or our official social media pages.