Payment Policy

At Styledup BD, we offer flexible and secure payment options to make your shopping experience smooth and hassle-free.

1. Cash on Delivery (COD)

• Pay in cash when your order is delivered.

• Please keep the exact amount ready at the time of delivery.

• Available for all deliveries within Bangladesh.

2. Mobile Payment – bKash & Nagad (Send Money)

• You can make payment via bKash or Nagad using the Send Money option.

• During checkout on our website, please provide the following information in the order form:

  • Transaction Number

  • Sender's Mobile Number (bKash/Nagad)

  • Screenshot of the Payment

Payment Security

At Styledup BD, your payment safety and personal data privacy are our top priorities.

• We use secure, encrypted connections (SSL) to protect all your information during checkout.

• Your mobile payment details, such as bKash or Nagad transaction numbers, are only used for order verification and are never shared with third parties.

• All order-related information, including payment screenshots and account numbers, are stored securely and used strictly for processing your order.

• We never ask for your bKash/Nagad PIN or password. Please do not share sensitive information with anyone claiming to be from Styledup BD.

If you ever feel unsure about a payment or receive suspicious messages, contact us directly through our official support channels.

Payments are processed at the point of sale. Once your payment has been successfully processed, you will receive an email confirmation with your order details. Please ensure that your email address is correct to receive this confirmation. In the event of a payment issue, our customer service team will contact you to resolve the matter.

Failed Transactions

At Styledup BD, we understand that payment issues can occur. Here’s how we handle failed transactions:

1. Mobile Payment (bKash/Nagad) Issues

• If your payment fails but the amount is deducted from your account, please wait a few minutes. Most failed transactions are automatically reversed by bKash or Nagad.

• If the amount is not refunded within 24 hours, please contact your mobile payment provider directly.

• For faster assistance from our side, please submit the Transaction ID, Payment Screenshot, and Sender’s Number through the order form or contact page.

2. Incorrect Payment Details

• If incorrect payment information is provided (wrong transaction ID, missing screenshot, or sender number), your order will remain on hold until verified.

• We’ll contact you to clarify the issue. If we don’t receive a response within 48 hours, the order may be canceled.

3. Double Payment

• In case of accidental double payment, contact us immediately with proof of both transactions.

• Once verified, we will either issue a refund or adjust the extra amount to your next order, based on your preference.